CAMPfire Social Tool

Internet2 and InCommon, nonprofit organizations that provide software and identity services to U.S. colleges and universities, faced a significant challenge when their flagship global conferences moved to a remote format due to COVID-19. The existing software for social interactions was not accessible to attendees using screen readers and other assistive technologies. West Arete stepped in to design, develop, and deploy an open-source application that would ensure an inclusive and engaging experience for all participants.

Key Obstacle

The primary obstacle we faced was ensuring that virtual conference platforms could provide a seamless, first-class experience for all attendees, including those relying on screen readers and other assistive technologies. Traditional communication tools often fell short in accommodating the diverse needs of all users, which could hinder participation and engagement. We needed to create a solution that prioritized inclusivity and accessibility without compromising on user experience or functionality.

Screenshot of original web app from 2021

Solution

In response to these challenges, West Arete collaborated with Internet2 and InCommon to develop the CAMPfire Social Tool. This open-source application was meticulously designed, developed, and deployed with a focus on inclusivity and accessibility, ensuring that every participant could enjoy a seamless social interaction experience in a remote setting.

The CAMPfire Social Tool includes several key features to achieve this:

1. Inclusive Design: We engaged with the community, including individuals who use assistive technologies, to inform the design and development process. This ensured that the platform met the specific needs of all users.
2. Accessibility Features: The tool was built to be compatible with screen readers and other assistive technologies, providing an intuitive and user-friendly experience for all participants.
3. User-Centric Interface: The interface is designed to be simple and inviting, making it easy for all users to navigate and participate without requiring extensive technical knowledge.
4. Flexible Conversation Spaces: Users can join virtual campfire sessions on various topics, allowing for both planned discussions and spontaneous interactions, fostering a sense of community and engagement.
5. Privacy and Security: Robust security measures were implemented to protect users’ privacy and data, an essential feature for maintaining trust in academic settings.

Results

The deployment of the CAMPfire Social Tool was a resounding success. The platform provided a robust, accessible solution that enabled all attendees to participate fully in the virtual conferences. Feedback from the community highlighted the tool’s ease of use and the enhanced social experience it provided.

This initiative underscores West Arete’s dedication to creating solutions that not only meet technological demands but also prioritize user inclusivity and community well-being. By enabling a more accessible and engaging virtual conference experience, the CAMPfire Social Tool exemplifies how thoughtful software design can enhance the broader academic ecosystem.

All of the software for this app is open source. West Arete is thrilled that you can use or adapt this software for your conferences and gatherings. Please reach out if you would like West Arete to customize and host this social tool for a future event.

IN THE NEWS

CAMPfire Articles & Interviews

West Arete is not affiliated with or endorsed by Zoom Video Communications.